The chipset allows the operating system to find and use devices integrated into the mother board. If you have been trying many random things without sufficient technical knowledge as to what you were doing any why, then there is no telling what state your system might be in now or what it will take to fix it. Make sure the Dell chipset has ben installed. If your computer cannot get any network connectivity whatsoever, you need to figure out why. When you connect your computer to the XB7 gateway, do any status lights on the LAN ports turn on or change state, either on the gateway or on your computer's Ethernet adapter? You need to troubleshoot this in steps:ġ) Verify that you have a successful Ethernet link (based on the status lights) between your computer and the XB7Ģ) Confirm whether or not your XB7 lists your computer in the list of connected devicesģ) Run "ipconfig /all" on your Windows system to check the status of your network link and whether or not your computer was able to obtain an IP address via DHCP Check both ends of the Ethernet cable to ensure that they are not loose. No "support" software from the vendor or any other dubious software to keep my "system updated and optimized",Īs for the LAN switch, I was referring to something like this: Double-click the small A network cable, is unplugged error window, and choose the Disable option to turn off the adapter. ![]() I am currently running Windows 11 Pro as it came from Microsoft and Microsoft-supplied drivers. My system may differ from yours in that it is in a very pristine state before I even started using it, I basically reinstalled it to get rid of all the preinstalled junkware. I am not sure how much I can rely on the device status message but perhaps it’s accurate, I have no FYI, my Windows PC happens to have a "Realtek Gaming GbE Family Controller" Ethernet adapter and I don't have any problems connecting to an XB7 gateway with it, or to any other router or switch that I have ever connected it to. then switchig to an external USB drive () etherent adapter, the wired LAN connection is completed and the laptop is able to access the internet. when trobleshooting protocol is used, the same result - network cable unplugged. If I look in properties for the Realtek Controller for device status it says ”This device is working properly” with a location of PCI Slot 11 (PCI bus 4, device 0, function 0). when CAT5 cable is plugged into laptop port, status shows 'network cable unplugged'. Is there a test to see if the adapter is still functioning, other than plugging it in somewhere else. Turned on IEEE 802.1x Authentication (using Microsoft Protected EAP (PEAP)Ĭonfirmed Realtek LAN Controller and Realtek PXE OPROM are enabled in BIOSĬonfirmed Internet Protocol Version 4 & 6 are both set to obtain IP/IPv6 and DNS Server address automatically Updated Adapter Drivers (Windows default and latest Realtek) Reset Network from Network & Internet Status page Reset Network using command prompt (ipconfig /release, ipconfig /flushdns, ipconfig /renew, netsh int ip reset and netsh winsock reset) ![]() Plugged/unplugged cable and tried different cable Blew out dust around adapter port and inside computer
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